Insurance guides

Claims & Payouts

Everything you need to know about claims & payouts in Ontario — in plain English.

Claims & Payouts 6 min read

What Happens After a Critical Illness Claim and Recovery?

After a critical illness claim pays out and you recover: what happens to your policy, whether coverage continues, multi-condition payouts and planning your next steps.

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Claims & Payouts 7 min read

Why Critical Illness Claims Get Denied — and How to Avoid It

Why critical illness claims get denied in Canada: the diagnosis not meeting the policy definition, non-disclosure, survival period and exclusions — and how to avoid each.

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Claims & Payouts 6 min read

How Long Does a Critical Illness Insurance Payout Take?

How fast a critical illness claim pays out in Ontario: the survival period, the paperwork stage, the insurer's review and realistic timelines, with a tax-free lump sum.

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Claims & Payouts 6 min read

Is a Critical Illness Insurance Payout Taxable in Canada?

Is a critical illness payout taxable in Canada? For a personally owned Ontario policy the lump sum is generally tax-free. Corporate and group cases differ — here's why.

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Claims & Payouts 6 min read

What Can You Spend a Critical Illness Payout On?

A critical illness payout is yours to use for anything — income, treatment, OHIP gaps, childcare, debt or recovery. Here's how Ontario families actually use the lump sum.

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Claims & Payouts 6 min read

What Happens If You Miss a Critical Illness Insurance Premium?

Miss a critical illness premium in Ontario? How the grace period, policy lapse and reinstatement work — and how to avoid losing coverage.

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Claims & Payouts 7 min read

Multi-Event Critical Illness Coverage Explained

What multi-event critical illness coverage means in Canada: paying again for a new unrelated condition, waiting periods and how it varies by insurer.

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Claims & Payouts 6 min read

What Is a Partial or Early-Payout Critical Illness Benefit?

How partial and early-payout critical illness benefits work in Canada: smaller payments for early-stage conditions that keep your full coverage intact.

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Claims & Payouts 7 min read

How a Critical Illness Insurance Claim Works

From diagnosis to a tax-free lump sum: the survival period, the paperwork, the timeline and the common reasons claims get delayed, explained for Ontario policyholders.

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